Client Self Service Tools
We are so happy to have you as a client!
If you need help outside of office hours or you are looking for other ways to get more information on your policy, please see the phone numbers and websites available for your plan.
We highly recommend creating an account on your carrier’s website to have access to your billing information, claims history, in-network doctor lists, and more.
If you still have questions, please call or text us at 615-919-1009 or email us at info@acuityhealthadvisors.com.
MEDICARE ADVANTAGE
| Carrie Website | Doctor Lookup | Customer Service Phone | |
| Aetna | Link | Link | 800-282-5366 |
| BCBS of Michigan | Link | Link | 800-450-3680 |
| BCBS of North Carolina | Link | Link | 888-206-4697 |
| BCBS of Tennessee | Link | Link | 800-831-2583 |
| Cigna | Link | Link | 800-668-3813 |
| Devoted | Link | Link | 800-338-6833 |
| Humana | Link | Link | 800-457-4708 |
| United Healthcare | Link | Link | Back of ID |
| WellCare | Link | Link | 833-444-9088 |
| Wellpoint | Link | Link | Back of ID |
MEDICARE SUPPLEMENTS
| Client Website | Customer Service Phone | |
| AARP United Healthcare | Link | 800-523-5800 |
| Aetna | Link | 800-264-4000 |
| Allstate | Link | 888-966-2345 |
| BCBS of Tennessee | Link | 800-553-8158 |
| Cigna | Link | 866-459-4272 |
| Humana | Link | 800-457-4708 |
| ManhattanLife | Link | 800-877-7703 |
| Mutual of Omaha | Link | 800-775-6000 |
| Physicians Mutual | Link | 800-228-9100 |
MARKETPLACE PLANS (OBAMACARE/ACA)
| Client Website | Doctor Lookup | Customer Service Phone | |
| Aetna | Link | Link | Back of ID |
| Ambetter | Link | Link | 833-709-4735 |
| BCBS of Tennessee | Link | Link (Select E or S Network) | 800-565-9410 |
| Cigna | Link | Link | 866-438-2446 |
| Oscar | Link | Link | 855-672-2755 |
| United Healthcare | Link | Link | 855-299-4583 |
DENTAL / VISION PLANS
| Client Website | Doctor Lookup | Customer Service Phone | |
| Aetna | Link | Link | 800-264-4000 |
| Allstate | Link | Link | 866-221-4988 |
| Ameritas Dental | Link | Link | 800-300-9566 |
| Ameritas Vision (EyeMed) | Link | Link | 800-300-9566 |
| Ameritas Vision (VSP) | Link | Link | 800-300-9566 |
| BCBS of Tennessee | Link | Link (Select Dental or Vision Network) | 800-565-9140 |
| Cigna | Link | Link | 800-244-6224 |
| Delta Dental | Link | Link | 800-223-3104 |
| Humana | Link | Link | 877-877-1051 |
| Physicians Mutual | Link | Link | 800-228-9100 |
| United Healthcare Dental | Link | Link | 800-657-8205 |
| United Healthcare Vision | Link | Link | 800-657-8205 |